Faulty item?

We want to sort out any issues with faulty items straightaway.
As soon as you discover a fault, please contact us through Livechatoo or on e-mail address This email address is being protected from spambots. You need JavaScript enabled to view it. with following information:

  • The order number
  • The faulty item's name and number
  • A description of the fault.

We'll get back to you as soon as we can and send you a replacement item as quickly as possible.